# Automatic renewal ![](/files/gVwqv2ey9X4UKuXPK8Nq) The automatic service renewal function allows customers of our hosting provider to conveniently extend their services using the balance available in their personal account. This feature ensures seamless continuity of hosting services without the need for manual intervention. How it works: The system performs automatic checks for service renewal eligibility every 6 hours, at 03:00, 09:00, 15:00, and 21:00 UTC. During these checks, the system reviews the customer's account balance and verifies if it is sufficient to cover the renewal cost of the active services. If the account balance is adequate, the system automatically extends the services for another billing period, ensuring uninterrupted hosting service. ![](/files/TKTKPMYaXwRr9x8L7zZJ) Additionally, customers always have an option to manually renew their services in advance if needed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.hip-hosting.com/features/automatic-renewal.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.