Automatic renewal
Last updated
Last updated
The automatic service renewal function allows customers of our hosting provider to conveniently extend their services using the balance available in their personal account. This feature ensures seamless continuity of hosting services without the need for manual intervention.
How it works: The system performs automatic checks for service renewal eligibility every 6 hours, at 03:00, 09:00, 15:00, and 21:00 UTC. During these checks, the system reviews the customer's account balance and verifies if it is sufficient to cover the renewal cost of the active services.
If the account balance is adequate, the system automatically extends the services for another billing period, ensuring uninterrupted hosting service.
Additionally, customers always have an option to manually renew their services in advance if needed.